FREE SHIPPING ON ALL ORDERS OVER £15

The Craft Marquee

POSTAGE

POSTAGE: 


PLEASE NOTE: Ladies and Gentlemen, I can only Post to United Kingdom addresses, the cost of posting overseas is prohibitive unfortunately.


I have set a very simple Postal charge structure.  


All Orders over £15 will be free Postage. The method I use to send your purchases will depend on the size and weight of your purchase. But all Orders will be sent requiring your signature.  If you think you may have a problem with this, please contact me and I will try and find a way to work around it.  I do not use My Hermes as a delivery service.


PLEASE NOTE:  I will be recycling packaging that is in good condition.  As you can imagine, I receive my Stock in a number of large cardboard boxes and would like to do my bit by re-using them. It also saves a few pennies for me which I can then pass on to you in my pricing!


All Purchases £15 and under will have an across the board Postal charge of £2.99.


ALL Orders will be despatched within 24 hours of being received baring Sundays and Bank Holidays.  I can do this because I am a Sole Owner and I am responsible for processing your Order from start to finish!


ALSO if you spend £15 or over and live within a 10 mile radius of the centre of Exeter, please let me know and I will DELIVER YOUR ORDER to you!


YOUR LEGAL RIGHTS:  When you buy goods long distance, in law you have a number of rights as a consumer. These include the right to claim a refund or replacement where the goods are faulty or misdescribed. Please contact us in the first instance and we will give you a Returns Number to enclose within your package.  A full refund of the item and postage will be refunded to you in these cicumstances.

You also have the right in law to cancel your Order within 14 days. You will be given a full refund once the goods have been received back to me in good re-saleable condition and in their un-damaged, un-opened, original packaging.  The cost of returning these items will need to be covered by yourself.